PRE-CONTRACTUAL INFORMATION FORM

ARTICLE 1 – PARTIES

1.1. SELLER

Company Name: BMC GLOBAL DIŞ TİCARET LİMİTED ŞİRKETİ

Address: Mehmet Nezih Özmen Mah. Kızıcık Sok. Sada İş Merkezi No: 20 İç Kapı No: 1, Güngören / İstanbul / Türkiye

E-mail: [email protected]

Telephone: +90 538 412 6864

Tax No.: 1781728393

MERSİS No.: 0178172839300001

Website: www.behicesaglamglobal.com

1.2. BUYER (CONSUMER)

Name / Surname / Company Name, address, telephone and e-mail: Information provided by the BUYER at the time of order.

ARTICLE 2 – SUBJECT AND SCOPE

This Pre-Contractual Information Form has been prepared to inform the BUYER, before conclusion of the order, about the basic characteristics, sales price, payment, delivery, shipping, international shipment and other sales conditions of the product(s) to be ordered electronically through www.behicesaglamglobal.com.

This Form applies only to products offered under the “Global Stock” option and shipped from stock located in Türkiye.

Pre-order products are outside the scope of this Form.

ARTICLE 3 – PRODUCT AND ORDER INFORMATION

3.1. The name, type, quantity, colour, size, unit and total sales price of the product(s), any discounts, shipping/transportation fee, payment method, delivery address, billing address and total order amount are displayed to the BUYER on the payment screen before completion of the order.

3.2. The BUYER may review the product and order information before approving the order.

3.3. Global Stock products are shipped internationally from stock located in Türkiye.

ARTICLE 4 – PRICE, SHIPPING AND TAXES IN THE DESTINATION COUNTRY

4.1. The product price and shipping/transportation fee payable by the BUYER to the SELLER are displayed on the payment screen before completion of the order.

4.2. Unless expressly stated otherwise, the shipping fee displayed on the website and payment screen covers transportation/shipping services only.

4.3. Import taxes, import VAT, customs duties, customs clearance charges, storage charges, carrier or customs brokerage fees and similar local taxes, duties and expenses that may arise in the destination country are not included in the order price or shipping fee.

4.4. Whether such charges arise and their amount depend on the laws and practices of the destination country and the relevant authorities. Such charges shall be borne by the BUYER.

ARTICLE 5 – DELIVERY AND INTERNATIONAL SHIPPING

5.1. Products are prepared from the SELLER’s stock in Türkiye and shipped to the delivery address provided by the BUYER at the time of order through an international courier.

5.2. Delivery times stated on the website are estimates and may vary due to international transportation, customs procedures, inspections by public authorities, operations in the destination country and similar circumstances beyond the SELLER’s control. The SELLER shall fulfil the order within the maximum period prescribed by applicable legislation.

5.3. The BUYER is responsible for providing accurate and complete information required for delivery, including name, surname, full address, postal code, telephone number and other necessary information.

5.4. If the laws of the destination country require identification, a tax number, customs declaration or any other information/document for import purposes, the BUYER is responsible for providing the required information and documents to the relevant courier, customs authority or authorised body in a timely manner.

5.5. Subject to the SELLER’s obligations arising from mandatory law, the SELLER shall not be held responsible where delivery cannot be completed because the BUYER fails to pay import taxes or other local charges, fails to provide required information/documents, refuses the shipment or fails to take delivery.

5.6. If the shipment is returned to the SELLER for any of these reasons, outbound and return transportation costs, customs clearance costs, taxes, storage charges and similar necessary and documented expenses may, to the extent permitted by applicable law, be deducted from any amount to be refunded to the BUYER.

ARTICLE 6 – PAYMENT

6.1. Payment is made using one of the payment methods offered on the website at the time of order.

6.2. Payment must have been successfully completed before the order can be shipped.

6.3. If payment is not completed, is cancelled, or is reversed or rejected by the bank/payment service provider, the SELLER shall have no obligation to ship the product.

ARTICLE 7 – RIGHT OF WITHDRAWAL AND GLOBAL STOCK RETURN INFORMATION

7.1. The BUYER’s right of withdrawal and return requests shall be assessed in accordance with the applicable mandatory consumer legislation, taking into account the nature of the order and delivery.

7.2. Global Stock products are shipped internationally from Türkiye. The applicability of ordinary return/withdrawal requests to international orders shall be assessed subject to the relevant mandatory legislation and any mandatory rules applicable in the destination country.

7.3. If a product is defective, damaged, different from the product ordered, or has been sent incorrectly due to an error attributable to the SELLER, the BUYER may notify the SELLER as soon as reasonably possible at [email protected], providing the order number and, where possible, explanatory photographs. Depending on the circumstances and applicable law, the SELLER shall provide an appropriate remedy, which may include replacement, reshipment, refund or another suitable solution.

7.4. The BUYER’s rights arising from mandatory consumer legislation, which cannot be excluded or restricted, are reserved.

ARTICLE 8 – REQUESTS AND COMPLAINTS

The BUYER may submit requests and complaints regarding the order, delivery, product or sales transaction to the SELLER via [email protected] or +90 538 412 6864.

ARTICLE 9 – PERSONAL DATA AND COMMERCIAL COMMUNICATIONS

Personal data relating to the BUYER may be processed in accordance with applicable personal data protection legislation for the purposes of receiving and processing the order, carrying out payment and delivery transactions, providing customer services, complying with legal obligations and performing the contract.

Marketing and promotional commercial electronic communications are separate from the sales transaction and, where required by applicable law, are subject to the BUYER’s separate consent.

ARTICLE 10 – DISPUTES AND APPLICABLE PROVISIONS

Matters not regulated by this Pre-Contractual Information Form are subject to any mandatory provisions applicable to the particular transaction. The competent authorities and courts for disputes arising from consumer transactions shall be determined in accordance with applicable mandatory consumer legislation.

ARTICLE 11 – APPROVAL

Before completing the order, the BUYER acknowledges that the BUYER has read this Pre-Contractual Information Form electronically, has been informed of the information provided herein and has approved the pre-contractual information.

SELLER
BMC GLOBAL DIŞ TİCARET LİMİTED ŞİRKETİ

BUYER
Person identified in the order